Downtown Pavilion Services Directory
(Click on images to view a larger diagram of each floor.)
Ground Floor
Diagnostic Imaging Services
Scheduling: (717) 544-5941
Diagnostic x-ray: (Mon–Fri) 6 a.m. – 5 p.m.
CT scan: (Mon–Fri) 8 a.m. – 4:30 p.m.
Ultrasound: (Mon–Fri) 8 a.m. – 4:30 p.m.
Services include all routine, non-invasive x-rays, CT scans (with oral and/or IV contrast—abdomen & pelvis, abdomen, pelvis, chest, neck, brain) and ultrasound (abdomen, OB, pelvis, all PV studies and most others). Fluoroscopy, IVPs (x-ray examinations of the kidneys, ureters and urinary bladder using iodinated contrast material injected into the veins), angiographic studies, cardiac studies, nuclear medicine and invasive procedures (biopsies, myelograms, amniocentesis) are not offered at the Downtown Pavilion but may be scheduled at Lancaster General Hospital and (for some procedures) Lancaster General Health Campus.
Laboratory Testing
Scheduling: (717) 544-5941
(Mon–Fri) 6 a.m. – 7 p.m.
(Sat) 6 a.m. – 2 p.m.
Services include EKGs, coagulation checks, glucose testing, I-Stat (for glucose testing), homocysteine challenge tests and blood work (including heel sticks for infants and foot sticks per doctor’s request). Appointments and walk-ins welcome.
Electrophysiology (EP) Clinic patients should report to the Downtown Pavilion for labs on their clinic day. EP patients who don’t go through Clinic should report to the Medical Outpatient Unit (MOPU) on the second floor of Lancaster General Hospital and park in the James Street parking garage.
Cardiac Cath Lab Patients, Medical Outpatients, Endoscopy, AM Admits and other same day procedures: do not report to lab testing on the day of your procedure. All same-day pre-procedure testing will be performed in the respective hospital unit, not in the Downtown Pavilion. Parking is available in the James Street garage. Free valet service is also available.
Pre-admission testing in advance of the actual date of the procedure will be performed in the new Downtown Pavilion laboratory testing facility. Parking is available in the new Duke Street garage on the ground floor.
MRI
Scheduling: (717) 291-1016
(Mon–Fri) 7 a.m. – 11 p.m.
(Sat) 7 a.m. – 4 p.m.
Opening January 2009
Services include contrast studies.
First Floor
Physical Therapy
Scheduling: (717) 544-2340
(Mon–Fri) 7:30 a.m. – 5 p.m.
Services include amputee rehabilitation, geriatric rehabilitation, orthopedic rehabilitation, neuro-musculoskeletal evaluation and treatment including spinal health program and hand therapy.
Employee Fitness Center
For employees of Lancaster General, services include individualized exercise programs, wellness education, group exercise classes and healthy weight management programs.
Cardiothoracic Surgeons of Lancaster
Scheduling: (717) 544-4995
(Mon–Fri) 8 a.m. – 4 p.m.
Cardiothoracic Surgeons of Lancaster are the exclusive providers of open heart surgery at Lancaster General. Their new location at the Downtown Pavilion features a more spacious waiting room and larger patient examination rooms. This practice consists of three surgeons, three physician assistants and five support staff.
Employee Health
For employees of Lancaster General, services include drug screening, health assessments, vision screenings, workers’ compensation, treatment of injuries and immunizations.
Convenience Store
(Mon–Fri) 6 a.m. – 11:30 p.m.
(Sat–Sun) 6 a.m. – 8 p.m.
Opening in January 2009, Outtakes will offer take-home hot and cold meals, smoothies, snacks, ice cream, baked good, local products and other convenience items.
Second Floor

Pulmonary Associates of Lancaster
Pulmonary Associates of Lancaster, the Sleep Disorders Center and the Pulmonary Function Testing Lab will share the convenience of a shared welcome center with a receptionist to assist with registration and directing patients to the proper location.
Scheduling: (717) 544-4930
(Mon–Fri) 8:30 a.m. – 5 p.m.
The new location of Pulmonary Associates of Lancaster (PAL) features a large nursing station and private areas for test scheduling. There is also a convenient new treatment room for small procedures that patients previously had to complete in the hospital. This practice features eleven exam rooms—each with oxygen access, six physicians, one physician assistant and 15 office staff.
Pulmonary Function Testing Lab
Scheduling: (717) 544-4930
(Mon–Fri) 8:30 a.m. – 5 p.m.
Services include full PFT testing including spirometry, lung volume measurements, diffusion measurements, blood gas analysis, asthma inhalation challenge studies and pulmonary exercise stress testing.
Sleep Disorders Center
Scheduling: (717) 544-5910
(24 hours) Mon 6 a.m. – Fri 5 p.m.
12-bed sleep center for full range of outpatient diagnostic and therapeutic testing including nocturnal sleep studies and diurnal multiple sleep latency testing.
Third Floor

Family Health Services
Scheduling: (717) 544-4950
(Mon–Fri) 8 a.m. – 4:30 p.m.
Lancaster General Family Health Services, including North Duke Family Medicine, provides comprehensive health care for the entire family—including maternity and OB services. The new location features a reception area where patients can sign in and be directed to one of three office areas, or pods. Each pod has a waiting area and 11 exam rooms managed by a faculty teaching physician and mid-level providers and student resident physicians from the Lancaster General Family Medicine Residency Program. An improved electronic medical record system allows for faster registration and measuring of vital signs, for a smoother, more efficient patient experience.
Family Medicine Residency
Scheduling: (717) 544-4940
(Mon–Fri) 8 a.m. – 4:30 p.m.
The Downtown Pavilion is the new home of the family medicine residency program at Lancaster General and features a conference area that holds up to 50 people for educational programs. Student resident physicians participate in patient care at the Family Health Services practice also located on the third floor.